AceShells.com Internet Services (hereafter
“AceShells.com”) paid shell & webhosting
Terms of Service.
1. AceShells.com services will not be used
for any illegal acts constituted by any law in (a) The United
Kingdom and territories or (b) The home country of the customer.
Also distribution of any pornographic material is strictly
2. DoS attacks, flooding, nuking, exploiting,
spamming and other forms of malicious activity will not
be tolerated from our systems. Violation is grounds for
immediate account termination (see point 8). Any legal action
taken against you will be supported fully by AceShells.com.
3. Any form of any script or program that
can cause harm, damage, lag or delay and/or an increase
in CPU or memory usage of any AceShells.com system are not
allowed. Also any form of “root” script or any
tool to attempt to gain unauthorized privileges is prohibited.
Accounts being found using these types of scripts or programs
will be terminated (see point 8)
4. Any situation(s) and/or log(s) of any you
as a user directly causing our system to be attacked, may
lead to your account being suspended until further investigations
occur and are completed. Upon completion of these investigations,
the account may be reactivated or terminated (see points
8 and 9)
5. If by your action(s), any AceShells.com
host or IP address gets banned from any IRC service or mail
relay; your account may be suspended until the bans are
lifted, or terminated (see point 8).
6. Any abuse, such as, but not limited to
hacking, attacking, and/or harassment will invoke immediate
termination to your account.
7. AceShells.com does not allow any kind of
account sharing. If you are suspected of this your may be
suspended. To help with this issue please allow no more
than 3 connections per username/login.
8. Upon a violation of one/more of points
detailed in sections 1, 2, 3, 4, 5, 6 or 7 depending on
the severity of the incident, your account may be suspended
or terminated; if the prior occurs then a formal warning
will be issued. Upon any second violation after a warning
is issued, your account will be terminated immediately.
9. Upon reactivation of an account suspended
as detailed in point xx, AceShells.com reserves the right
to fine the customer involved 1 month of their service.
Whether this will be the case is judged on a case by case
bases and is down to the discretion of AceShells.com
10. Any account terminated for violation of
T.O.S. will be at the discretion of AceShells.com and no
refund or credit will be offered.
11. Early cancellation of service by the user
does not entitle you to a refund of any kind.
12. If for any reason an AceShells.com service
that you are subscribed to is temporarily or permanently
offline there is to be no credit issued unless services
are down for prolonged time then we offer days-for-days
extensions of contract period.
13. All accounts will be added upon payment
14. Disputed Amounts - Where the Customer
wishes to dispute any item(s) appearing on an invoice, the
Customer must write to, email, or telephone AceShells, and
seek the resolution of the disputed amount. Any notification
to AceShells of a dispute must be made within 30 days of
the invoice date. The Customer must pay any undisputed amount
by the Payment Due Date, otherwise interest or late payment
charges may be imposed on the undisputed balance/invoice.
If AceShells agrees there is a mistake, the account balance
will be corrected as soon as practicable. If AceShells finds
there is no mistake, the Customer will be required to pay
the outstanding amount immediately on being notified of
AceShells’s finding, or by the Payment Due Date, whichever
is the latter.
15. Interest - AceShells may at its discretion charge the
Customer interest at a rate of 10% per month, compounding
(i.e. interest is also charged on all overdue balances,
including interest charges), on accounts or invoices that
remain unpaid after the Payment Due Date.
Interest will not be payable on amounts in dispute, provided
the dispute is resolved in favour of the Customer, or where
AceShells believes it would be unreasonable. Otherwise,
the interest will accrue from the day after the Payment
Due Date until the date payment is received (including that
16. Right to Suspend Services - If the Customer fails to
make payment to AceShells for any Service by the Payment
Due Date, AceShells may suspend the provision of that and/or
any other Service.
AceShells will provide the Customer five (5) Working Days
written notice of its intention to suspend any Service,
sent to the most recent postal address, or email address,
held on file for the Customer. If payment is not received,
or agreed to within that five (5) Working Days AceShells
may suspend the Customer’s Service(s).
AceShells may require the Customer to pay a deposit, or
an advance payment, as a condition of lifting any suspension
imposed under this clause.
17. Debt Collection Costs - Where the Customer’s
accounts are sent for debt collection with an external agent,
the Customer agrees to bear and pay all reasonable costs
imposed on AceShells in relation to the collection of the
These costs will generally include debt collection commission
charges; case opening or closing fees; and legal costs in
18. Account Cancellation - Your contract is
automatically assumed to continue for a further month or
year subject to your billing cycle at the end of its current
period, subject to the current revision of the terms and
condition, unless at least one calendar months notice is
given prior to the end of the current rental period. This
notice must be given in writing via email (see contacts
section on www.AceShells.com). Cancellations can be made
at any time right up until the end of the rental period.
On or past the date of which the cancellation is effective,
or in the case of non-payment when AceShells deems you to
have cancelled, the service may be; terminated, unplugged,
erased, reinstalled, rented to another customer, or any
combination of the above.
19. AceShells.com reserves the right, to look
and/or browse at any of customer directories for abuse detection
20. AceShells Internet reserves the right
to change pricing agreements with 28 days of notice. This
notice will be given in the form of an e-mail to the account
holder. Any change in pricing will not affect currently
purchased accounts and will take effect on the next payment
after such time as the current credit has expired.
21. Agree the terms and conditions may change
at any point with 28 days of prior notice, emailed to the
address your account is registered with. Failure to read
or receive this message is not the responsibility of AceShells.com
22. By logging into your account you agree
to our terms of Service.
END OF TERMS AND CONDITIONS (09 Sept 2003)
If any of the above has been breached, your
account can be terminated without warning.