User: Plesk CP Instructions
Online User Support for Plesk Control Panel
Also referred to as owner/user
This section is where the hosting account (domain owner/user)
can manage their website. Note that the domain owner and
account owner can be the same person on a single user account
(yourdomain.com); permissions are set for your domain's
owner/user and other users for yourdomain.com must be set
if you want another person using yourdomain.com.
The yourdomain.com owner/user would have to have
permissions to manage their own domain. AceShells& More
must grant these permissions. By default, we give these
permissions. If you want yourdomain.com to be forwarded
to another URL, let us know this first (see next paragraph).
The yourdomain.com owner/user will use their domain i.e.
yourdomain.com in order to login with the password we granted
you in the “manage their own domain section.”
Note the account owner/user can mange everything about the
owner/user from owners username and password.
If the domain user account is setup
with either frame forwarding or standard forwarding, the
only thing the owner/user can do is view preferences and
modify the Bounce messages, Create and manage mail users,
change the status from frame forwarding to standard forwarding
or visa versa, manage MYSQL databases, and change password.
Control Panel login: https://www.yourdomain.com:8443
Type in your login: yourdomain.com - Your login is your
URL address without the "www."
Type in your password: xxxxxxxx
Note that the SSL certificate will be Plesk. AceShells&
More is using the Plesk Certificate for now. Don't worry
about the questions your browser may ask. Just accept the
Domain user can change response to bounce messages.
Domain user can view their permissions and basic
stats. The webalizer link is where they can view their web
To create a mail user:
Type in username and click add.Check Mail box and give
it a password, this will allow mail to be stored on the
server for the user.
Mailbox quota, is for setting a limit for mail storage.
Unlimited will max out with the domain limitation.Redirect,
allows you to forward mail to another email address.
Mailgroup, creates a group mailing list using this created
email address.Auto Responder, this allows you to create
an auto response to mail sent to this email address.
As the domain owner and/or user you can only view
the DNS settings but cannot change them. Only your hosting
provider (AceShells.com) can makemodifications to it.
Allow you to change your ftp login name and view
your hosting settings.
Allows you to create web users i.e www.domain.com/~username
if you grant someone else access to yourdomain.com.
Allows you to create password protected directories.
If this is activated you can manage your SSL Certificate
Note you would need a dedicated IP address to use this feature.
Currently, we do not offer activation. However, you can
use a third party who lets you use their secure site through
a link or java applet they supply you with.
This will allow you to have user login anonymously
to your ftp server. This requires a dedicated IP address.
Currently, we do not offer anonymous ftp for security reasons.
Our servers are running smoothly with no breakdowns and
that's the way we want to keep it.
If permissions are set, the domain can setup MYSQL
Databases for the domain. You must be knowledgeable in MYSQL
in order for it to work. The servers support it as the software
is installed. However, we cannot teach it to you. It could
be possible for a third party to instruct you if you want
to pay the $60 - $100 and hour fee.
The domain user can change the password to login.
Please keep a record of your passwords as your passwords
are hidden from us and we can't retrieve it for you. This
is a security measure for domains on our servers. If you
don't remember or you lost your record, you can easily change
the password in your control panel.
Domain User FTP Upload
The following is a list of basic directories and
what they are used for.
Anon_ftp: Where files are uploaded and
downloaded from when anonymous ftp is activated. As said
above; not activated on our servers.
Bin: System files for your site, you should
not touch anything here.
Cert: This is where all your secure cert
info is stored if activated and activation is allowed. As
we said above, we do not activate this feature (SSL) on
your hosting account. See "Certificate" above.
Cgi-bin: This is where you can place your
Conf: This is for the server, nothing should
be change here.
Error_docs: These are the html files you
would change to make your own custom error files.
Httpdocs: where your html files should
Httpsdocs: where your secure html files
Logs: This is where your site log files
Pd: This is for the server, do not use
Web_users: This is where your webusers
files will be, under their username.
If you need further help, your control panel has help files
as you go along. Or, go-to the Plesk website and download
PSA v.2.5 User Manual. For functionality (domain or
email working or not working) of your website, please contact
support at any time at support@AceShells.com